Last updated: April 2026
This Privacy Policy explains how Jet Ski Fuerteventura (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website (jetskifuerteventura.com) or book one of our water sports experiences in Corralejo, Fuerteventura. We comply with the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).
Who we are
Business name: Jet Ski Fuerteventura
Address: Av. Marítima, s/n, 35660 Corralejo, Las Palmas, Spain
Phone: +34 666 14 15 66
Email: reservations [at] jetskifuerteventura.com
Website: https://jetskifuerteventura.com
What data we collect
We only collect the information needed to provide our services and comply with legal requirements:
- Booking data: full name, email, phone number, date of birth (for insurance and age verification), nationality, number of participants, tour preferences, special requests.
- Payment data: processed by our payment provider (Stripe / PayPal). We do not store full card details on our servers.
- Safety data: at check-in we collect weight, height, swimming ability, and any relevant medical conditions — required by our insurance and for participant safety on the water.
- Website data: IP address, browser type, device information, pages visited, referring URL. Collected via cookies and analytics tools (see Cookies section below).
- Communication data: messages you send us via email, WhatsApp (+34 666 14 15 66), contact forms, or social media.
Why we collect your data (legal basis)
- Contract performance: to process bookings, confirm reservations, deliver the tour, and handle cancellations or refunds.
- Legal obligation: to comply with Spanish tax law (invoicing), maritime authority requirements, and mandatory safety briefings.
- Legitimate interest: to improve our services, respond to reviews, and prevent fraud.
- Consent: marketing emails, newsletters, and non-essential cookies — only with your explicit opt-in.
Who we share your data with
We never sell your data. We share it only with trusted providers necessary for running the business:
- Payment processors: Stripe, PayPal (for secure card processing).
- Hosting provider: our website host (servers located in the EU).
- Insurance company: safety data shared only in case of an incident.
- Spanish authorities: Guardia Civil, tax authorities — only when legally required.
- Review platforms: after your tour we may invite you by email to leave a review on TripAdvisor or Google (you can opt out at any time).
How long we keep your data
- Booking records: 5 years (required by Spanish tax law).
- Marketing contacts: until you unsubscribe.
- Website analytics: 14 months, then anonymized.
- Email and chat conversations: up to 2 years.
Your rights (GDPR)
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data.
- Delete your data (“right to be forgotten”), subject to legal retention periods.
- Restrict or object to our processing.
- Receive a copy of your data in a portable format.
- Withdraw consent at any time for marketing communications.
- File a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
To exercise any of these rights, email us at reservations [at] jetskifuerteventura.com. We will respond within 30 days.
Cookies
Our website uses the following types of cookies:
- Essential cookies (always active): needed for the shopping cart, checkout, and login functionality.
- Analytics cookies (with consent): Google Analytics — helps us understand which pages visitors find useful.
- Marketing cookies (with consent): used for retargeting ads on Facebook / Instagram.
You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie banner.
Data security
We protect your data with HTTPS encryption, secured hosting, access controls, and regular backups. Payment data is handled exclusively by PCI-DSS certified providers (Stripe, PayPal). We never store full credit card numbers on our own servers.
International transfers
Our servers and most processors are located within the European Union. If any provider operates outside the EU (such as certain analytics or marketing tools), we ensure they comply with GDPR via Standard Contractual Clauses or adequacy decisions.
Children’s privacy
Our services are not directed at children under 16. Minors may participate in tours only under parental supervision and with a signed consent form. We do not knowingly collect data from children without parental consent.
Changes to this policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated. Material changes will be communicated via email to registered customers.
Contact us
For any privacy-related questions, data requests, or concerns:
Email: reservations [at] jetskifuerteventura.com
Phone / WhatsApp: +34 666 14 15 66
Address: Av. Marítima, s/n, 35660 Corralejo, Las Palmas, Spain
